Know Before You Go The safety of both our visitors and staff is of utmost importance to the Fairview Ski and Snowboard Club. We are excited to get out on the slopes, but must do it safely – and therefore, we will be asking for your cooperation and patience as we navigate new COVID-19 Safety procedures. It is EVERYONE’s responsibility to keep each other safe. With this in mind, the first thing we ask of BOTH STAFF and VISITORS is to not come to the hill if you are feeling unwell or experiencing any symptoms of COVID-19, including any of the following: • Fever • Cough • Shortness of Breath/Difficulty Breathing • Sore throat/chills • Painful swallowing • Runny Nose/Nasal Congestion The second thing we ask is that all those (visitors and staff) who come to the chalet and hill become familiar with and abide by the procedures below. Please note that these procedures may change without notice at any time as the COVID-19 situation evolves. For that reason, it is always recommended that you call the hill before visiting to ensure everything is running as expected. Masks and Hand Hygiene Wash and/or disinfect your hands often, particularly when entering the chalet, after using the washroom, before eating, or after touching anything that doesn’t belong to you. Masks or appropriate face coverings (must be hands-free, cover both the nose and the mouth, and have at least 2 layers of fabric: ie., bandana, neck warmer, face mask, scarf, balaclava) MUST be worn AT ALL TIMES. Physical Distancing and Directional Signage Please maintain proper physical distance between yourself and anyone not in your cohort. Physical barriers will be placed where possible to help minimize contact between staff and visitors. In the event of a first aid situation, staff will be provided and prepared with PPE (disposable gloves, masks). If a cohort member is present, they may be asked to attend to the person requiring first aid (with the support of ski patrol) to help limit contact. Please pay attention and follow signage directing foot traffic throughout the chalet. Some doors will be marked as “Entrance Only” and “Exit Only.” Please keep right and walk single-file, whether going up or down the staircase in the chalet. Buying Lift Tickets We will allow no more than 2 cohort groups in the rental/ticket desk area at a time. When possible, a take-out window will be used for purchasing passes. Watch for signage when arriving at the hill. A standard liability waiver is required to purchase a lift ticket. Visitors are encouraged to visit our website, print off and fill out a waiver form at home to bring it with them. Visitors are also encouraged to call ahead and purchase lift tickets using their credit card. Cash and debit can be used at the chalet, if necessary. If purchasing lift tickets at the hill, send only 1 person from your cohort into the chalet, while others wait outside, or in the vehicle. Seasons pass holders can proceed directly to the lifts when arriving at the hill. They must check in with the lift attendant on their first run. Rentals Rental equipment is still available. If you are planning to purchase a rental package, please call ahead to provide your measurements so that your rentals can be prepared in advance of your arrival. Please also consider paying for your rental package via credit card over the phone in advance. Rental equipment will be cleaned/sanitized after each use. It is recommended that you sanitize your hands after handling rental equipment. Cubbies/Lost and Found There will be no storage for personal belongings in the chalet. Please store all personal items in your vehicle. Lost and found items that are picked up by staff at the end of each day will be placed in individual zip-top plastic bags and dated. If you have lost something, please call the hill to discuss an appropriate time to pick up your items. Concession The concession will be open and will primarily sell pre-packaged foods (chips, chocolate bars, Hygaard subs, noodle cups, pop, bottled water, etc.). Visitors are also welcome to bring their own food (note: microwaves will not be available for public use). Ensure all garbage is placed in appropriate waste containers (indoors or outdoors). Eating inside the chalet is currently not permitted. Washrooms Washrooms are available. One cohort in the washroom at a time. Washrooms will be thoroughly cleaned and sanitized every evening after the chalet closes and will be closed from 2:00pm-2:30pm every afternoon for cleaning and sanitizing. Lifts When lining up to use the lifts, practice physical distancing (line up single-file). T-bars will be loaded with 1 person per T-bar (with the exception of cohorts). Lifts will NOT be sanitized between riders. Sanitize your hands when you remove your mittens/gloves and avoid touching your mittens/gloves until ready to ride again. It is recommended you wash your mittens/gloves, toques, neck warmers, jackets, pants, etc. at home before using them again. In Case of Exposure All those who visit the hill must provide their name and contact information for contact tracing purposes. Your privacy will be protected, and your information will be used only to contact you in the event of a suspected exposure. If it is confirmed that a visitor with a confirmed case of COVID-19 was at the hill, staff will contact AHS and follow their guidance. The hill may need to close temporarily for a thorough cleaning or to allow staff to get tested.